Responsible gambling

We take our licensing and regulatory compliance seriously, ensuring that our operations meet the highest standards set by our regulatory bodies. This commitment extends to providing tools and resources for our players to manage their gaming habits responsibly.

What Is Responsible Gambling?

Responsible gambling means treating gaming as entertainment, not a source of income. It involves being aware of one's betting limits, taking regular breaks, and not chasing losses. Some warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gaming

If you identify with any of these signs, it's essential to take a step back and assess your gaming habits.

Tools to Stay in Control

We offer various tools to help our players stay in control:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager per session or day.
• Session Time Limits: Set a time limit for gaming sessions to prevent excessive play.
• Reality Checks: Receive regular reminders about your gaming habits and spending.
• Loss Limits: Set limits on losses to prevent financial harm.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from our services if needed.

These tools are designed to empower you to make informed decisions about your gaming habits.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, please follow these steps:

• Log in to your account and navigate to the 'Account Settings' section.
• Select the 'Responsible Gaming' option and choose the tools you'd like to use.
• If you need assistance, contact our customer support team via live chat or email.

Please note that limits and exclusions are applied promptly, ensuring a smooth gaming experience while maintaining your responsible gaming habits.

Support for Problem Gambling

If you're struggling with problem gambling, we're here to help. Gaming should be enjoyable, not stressful. If you find yourself chasing losses or neglecting other areas of life due to gaming, please seek help.

Some signs that may indicate problem gambling include:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting personal or professional responsibilities

If you identify with any of these behaviors, it's essential to reach out for support.

We recommend contacting the following organizations for help:

• GamCare
• BeGambleAware
• Gambling Therapy

These organizations offer confidential advice and support to those struggling with problem gambling.

Protecting Minors

At Emu Casino, we take underage gaming very seriously. We strictly prohibit minors from accessing our services. To verify the age of our players, we use a combination of identity verification methods and data analysis tools.

We suggest that parents use parental control software to monitor their child's online activities and ensure they are not accessing our services without permission.

Resources and Useful Links

For additional responsible gaming resources, please refer to the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy
• Self-Assessment Quizzes (e.g., Problem Gambling Severity Index)
• National Responsible Gaming Organizations